AI-powered Email Assistance for Healthcare

Experience the future of healthcare with eHealthGPT, an AI-powered email assistance tool designed to streamline communication in the healthcare sector. Trusted by professionals worldwide, eHealthGPT is transforming the way we interact with healthcare services. Discover the power of AI and join us in creating a healthier future.

AI-Powered Efficiency
Versatile Application
Improved Patient Communication
Secure and Compliant

Take a quick tour of eHealthGPT

Watch this video to learn all about our AI technology and how to use it in your communication


Patient Model

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Provider Model

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  • Medicine
  • Nursing
  • Medical Laboratory
  • Pharmacology
  • Dentistry
  • Nutrition and Dietetics
  • Sports and Exercise
  • Physiotherapy and Rehabilitation
  • Wellness
  • Psychology
  • Veterinary Medicine

Payer Model

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Administrator Model

  • Healthcare Administration and Management
  • Health Information Science
  • Social Work
  • Public Health

Use Cases

Patient Communication

eHealthGPT can handle routine patient inquiries via email, providing quick and accurate responses and freeing up time for healthcare professionals.

Appointment Scheduling

The AI can assist in scheduling appointments, rescheduling, and sending reminders to patients, reducing the administrative burden on healthcare staff.

Prescription Refills

eHealthGPT takes charge of prescription refills, guaranteeing patients receive their medications punctually, contributing to their well-being.

Health Information Provision

The AI can provide general health and wellness information in response to patient queries, helping to educate patients about their health.

Symptom Checking

eHealthGPT takes patient symptom input, offers guidance, and detects critical conditions that require urgent care.

Insurance Queries

The AI can handle questions about insurance coverage, helping patients understand what services are covered under their plan.

Post-Visit Follow-ups

eHealthGPT can send follow-up emails after appointments, checking on patients' condition and reminding them of any necessary steps for their care.

Healthcare Provider Communication

The AI can facilitate communication between different healthcare providers, ensuring all parties have the necessary patient information.

Clinical Trial Recruitment

eHealthGPT can help identify potential candidates for clinical trials based on their health information and reach out to them with information about the trial.

Reasons to Choose eHealthGPT

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AI-Powered Efficiency

eHealthGPT uses advanced AI technology to handle routine tasks such as appointment scheduling and prescription refills, freeing up valuable time for healthcare professionals to focus on patient care.

Versatile Application

eHealthGPT can be used across various healthcare fields, making it a versatile tool for improving communication and efficiency in any healthcare setting.

Improved Patient Communication

With its ability to provide quick and accurate responses to a wide range of healthcare-related queries, eHealthGPT enhances patient communication and satisfaction.

Secure and Compliant

eHealthGPT adheres to strict data protection regulations, ensuring the security and privacy of patient data. You can trust that your information is safe and handled with the utmost care.


Medical Language Understanding

eHealthGPT sets itself apart by leveraging its comprehensive understanding of medical language. Trained on vast amounts of medical literature and clinical communication, eHealthGPT possesses the ability to comprehend and generate text within the context of healthcare. This feature enables users to communicate complex healthcare concepts effectively, simplifying explanations for patients and colleagues alike. By reducing the time and effort required for articulating medical information, eHealthGPT allows healthcare professionals to focus more on patient care.

Email Drafting Assistance

One of the core functionalities of eHealthGPT is its ability to assist users in drafting emails more efficiently. As customers type their email content, eHealthGPT analyzes the text in real-time and offers intelligent suggestions for completing sentences or entire paragraphs. This dynamic assistance not only accelerates the email composition process but also improves the overall clarity and coherence of the message. By streamlining the drafting process, eHealthGPT enhances productivity, allowing healthcare professionals to allocate more time to critical patient care activities.

Template Generation

eHealthGPT goes beyond mere sentence suggestions and offers a powerful template generation feature. Users often find themselves repeatedly composing similar types of emails, such as appointment reminders, medication instructions, or follow-up notes. With eHealthGPT, users can create and save customized templates for these commonly used email formats. The AI-powered assistant generates templates tailored to specific email types, allowing users to quickly access pre-defined structures and content. This feature not only saves time but also ensures consistency and accuracy in email communication.

Medical Query Answering

During the email composition process, users may need to reference medical facts, guidelines, or research findings. eHealthGPT provides a seamless solution by integrating medical query-answering capabilities. Users can pose questions within the email client, and eHealthGPT promptly searches its vast knowledge base to retrieve concise and accurate answers. This feature empowers healthcare professionals with immediate access to relevant information, promoting evidence-based practice and enhancing the quality of email communication.

Patient Sentiment Analysis

Understanding and addressing emotions are vital aspects of healthcare communication. With eHealthGPT's patient sentiment analysis feature, doctors gain insights into the emotional state of patients through the analysis of incoming emails. By identifying sentiments such as happiness, frustration, or anxiety, doctors can tailor their responses and communication approach accordingly. This empathetic communication fosters a stronger doctor-patient relationship, leading to better patient outcomes and satisfaction.

Automated Scheduling

Scheduling appointments can be a time-consuming task for healthcare professionals. eHealthGPT streamlines this process by incorporating automated scheduling capabilities within emails. When a patient requests an appointment, eHealthGPT seamlessly integrates with the doctor's calendar and suggests available time slots. By eliminating the back-and-forth communication typically involved in appointment scheduling, eHealthGPT optimizes time management and reduces administrative burdens.

Clinical Decision Support

eHealthGPT empowers users with clinical decision support tools directly within the email composition workflow. When doctors are drafting emails related to treatment plans or medical decisions, eHealthGPT provides evidence-based recommendations by leveraging its access to the latest medical guidelines and research findings. This feature enhances the quality of care by ensuring doctors have access to up-to-date information at their fingertips, facilitating informed decision-making.

Personalized Patient Education

Effective patient education plays a vital role in promoting health literacy and patient engagement. With eHealthGPT's personalized patient education feature, doctors can generate educational materials tailored to individual patients' needs. By considering the patient's condition, treatment plan, and preferences, eHealthGPT creates easy-to-understand explanations, instructions, and educational content. This personalized approach fosters patient empowerment, enabling them to actively participate in their own healthcare journey.

Multilingual Support

In an increasingly diverse healthcare landscape, effective communication with patients who speak different languages is essential. eHealthGPT addresses this challenge by offering robust multilingual support. Healthcare professionals can compose emails in their preferred language, and eHealthGPT assists in translating and generating accurate text in the desired language. This feature enhances cross-cultural communication and helps bridge language barriers, promoting better patient engagement and satisfaction.

Privacy and Security

Recognizing the importance of patient privacy and data security, eHealthGPT adheres to stringent privacy standards. The AI-powered assistant does not store any personal health information and complies with healthcare regulations, including the Health Insurance Portability and Accountability Act (HIPAA) in the USA, The General Data Protection Regulation (GDPR) in the EU, and The Personal Information Protection Law (PIPL) in China. With eHealthGPT, healthcare professionals can confidently communicate sensitive patient-related information via email, knowing that privacy and security are paramount.

A Powerful AI Email Assistant

Product demo

Security & Privacy

Protect your company data

  • Customer prompts or data are not used for training models
  • Data encryption at rest (AES-256) and in transit (TLS 1.2+)
  • SOC 2 compliant


eHealthGPT seamlessly integrates with popular email clients such as Microsoft Outlook, Gmail, and Apple Mail, ensuring compatibility and ease of use for healthcare professionals.

The integration process is designed to be user-friendly and does not require the assistance of a system engineer, allowing healthcare providers to start using eHealthGPT quickly and efficiently. By following simple installation steps or adding an eHealthGPT plugin to their email client, healthcare professionals can access the powerful AI capabilities directly within their existing email interface. This eliminates the need for complex IT system integration, reducing implementation time and costs for healthcare institutions.

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Any questions?
Check out the FAQs

eHealthGPT is an AI-powered email assistance tool developed by eHealth Group S.A., a Swiss digital healthcare company. It's designed to streamline communication in the healthcare sector by handling routine patient inquiries, managing appointment scheduling, assisting with prescription refills, and more.

eHealthGPT uses advanced AI and Natural Language Processing (NLP) techniques to understand and respond to a wide range of healthcare-related queries. It continuously learns and improves from interactions, making its responses more accurate over time.

Yes, eHealthGPT is designed with robust APIs, allowing it to be integrated into various healthcare systems and platforms seamlessly.

Absolutely. eHealthGPT adheres to strict data protection regulations, ensuring the security and privacy of patient data. It uses encryption and secure data storage methods to protect information.

Yes, eHealthGPT is built to scale and is capable of handling a large volume of queries and tasks without compromising performance. This makes it suitable for healthcare organizations of all sizes.

Customer Reviews

eHealthGPT has revolutionized the way we communicate with our patients. It handles routine inquiries with ease, freeing up our time to focus on patient care. It's a game-changer for our practice.

We've integrated eHealthGPT into our healthcare system, and the results have been remarkable. It's improved our efficiency and patient satisfaction. Highly recommended for any healthcare organization.

Managing prescription refills has never been easier. eHealthGPT takes care of the routine tasks, allowing us to focus on providing the best care to our customers. It's a fantastic tool.

From scheduling appointments to following up with patients, eHealthGPT handles it all. It's like having an extra member of staff that works 24/7. It's greatly improved our practice's efficiency.

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